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NLC COMPASS™ - WHAT IT IS   OUR FOOTPRINT

 NLC COMPASS™ presents in the logical sequence of the way NLC thinks and acts.

 In our work with the clients we focus on four main areas:

     I.     Communications,

     II.    Customer Service,

     III.   Team Building & Leadership,

     IV.    Change & Diversity Management.

To address these issues, we use

             Systems thinking based on system dynamics theory

              Personal Product model as an employer / employee relationship

              formula

             Appreciative Inquiry as a tool to implement change.


All our interventions strengthen and broaden the CSR (corporate social responsibility) area and get manifested in corporate culture where the transformation from command and control to co-operation and collaboration has been initiated or supported

 

 

                             

 

The results for our clients

  in each of the four areas:

(to learn the details go to MARYLA MOSZYŃSKA'S PERSONAL PRODUCT)

 

 I.     Communications:

  • lowering operational costs by improved communication;
  • entering the global market;
  • excellence in communication with  market partners (customers & suppliers)

     II.    Customer Service:

  • higher sales
  • gaining demanding and loyal customers
  • building customers contribution systems

     III.   Team Building & Leadership:

  • teamwork based on partnership & ownership, leading from the middle of a circle;
  • organic self-adaptation to the company's changing internal and external environment;
  • non-material motivation, improved work ethic.

     IV.    Change & Diversity

             Management:

  • transforming challenges into value innovation;
  • thriving on change as natural process;
  • benefiting from the potential of diversity.

 

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